Legal Right of Withdrawal

In accordance with European Directive 2011/83/EU, you have 14 days from the date of receipt of your order to

exercise your right of withdrawal, without providing any reason.

Return Eligibility

To be eligible for a return, your item must be:

- Unopened and unused

- In its original, intact packaging

- Returned within 30 days of receipt

Non-Returnable Items

Opened or used products, items without original packaging, and sale/clearance items are not eligible for return.

Return Process

1. Contact us at support@glowcareavenue.com with your order number

2. Include photos of the packaging and products

3. We will provide you with the return address

4. Return shipping costs are the customer's responsibility, unless the return is due to our error or a defective item

Refunds

Once your return has been received and inspected, your refund will be processed within 5 to 10 business days to your

original payment method. You may also opt for store credit valid for 12 months.

Damaged or Missing Items

If your parcel arrives damaged or an item is missing, please contact us within 15 days of receipt with your order

number and photos. We will is